Anyone who’s taken any training from us in confidence, credibility or communication skills will know we get hot under the collar about the myth that only seven percent of the meaning of a verbal communication is contained in the words.
Trainers who should know better cite the work of Prof Albert Mehrabian without actually checking their facts. The myth has been debunked time and time again – including by the good prof himself! – but that doesn’t stop it creeping into the content of some trainers (can you tell we’ve come across this recently and it’s pushed our “get annoyed” button? 🙂 )
There are  a lot (seriously, an awful lot!) of places to debunk the myth, but this video is a fun way to do it… enjoy!
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